Legal
Privacy Policy
This policy explains how West State Electrics Pty Ltd (ABN 60 150 597 729) collects, uses and protects the personal information you share with us, in line with the Australian Privacy Principles.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, property address and details about your energy needs, when you request a quote, contact us or engage our services. We may also collect basic technical information when you use our website.
How we use your information
We use your information to prepare quotes, deliver and support our solar, battery and electrical services, respond to enquiries, manage rebate paperwork on your behalf, and, where you have opted in, send you useful updates. We do not sell your personal information.
Sharing your information
We only share your information where needed to deliver our services, for example with accredited installers, equipment suppliers, or government rebate schemes, and where required by law. Any third parties we work with are expected to handle your information securely.
Storing and protecting your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep your information only for as long as needed to provide our services and meet our legal obligations.
Accessing or correcting your information
You can ask us to access or correct the personal information we hold about you, or to stop sending you marketing updates, at any time. Contact us at connect@wselectrics.com.au or 08 9417 1806.
Contact us
For any privacy questions or requests, reach us at connect@wselectrics.com.au, call 08 9417 1806, or write to us at 1/17 Port Pirie St, Bibra Lake WA 6163.